Terms & Conditions

THE RED CARPET ACADEMY TERMS & CONDITIONS

      1. The Red Carpet Academy reserve the right to change these Terms of Business at any time without giving notice.
      2. All course fees and balances are due at least 14 days before the first day of attendance otherwise deposits, payments and course placements will be lost
      3. A non-refundable deposit is required to confirm your place should you not be able to pay in full at time of booking
      4. All deposits are non-refundable however should you wish to change your date of training it may be transferred at the discretion of The RCA with prior consent should you inform us in writing at least 28 days before the course date.
      5. E-Vouchers or tickets purchased via Eventbrite or similar sites cannot be refunded once purchased, however we will transfer your placement to an alternative training date of the same value subject to availability.
      6. There is an admin fee per person due at the time of transfer or rebooking for One day Training, Two Day training or any other training workshop or event.
      7. We accept payments for Two Day Bootcamp in up to 3 instalments, with all funds due within 14 days before the first day of attendance. Payment plans longer than 3 months is at the discretion of The Red Carpet Academy. Longer training programs are offered additional payment plans should the training not be paid in full.
      8. We accept payment via Paypal or via bank transfer.
      9. If paid in full, cancellations within 28 days of your original booking date will result in a 25% loss of any monies paid, in addition of your non-refundable deposit. Cancellations within 14 days of commencement of the course date will result in a 50% loss of any monies paid. Cancellations within 7 days of the course start date will result in 100% loss of any monies paid.
      10. Should you pay instalments and choose to cancel after an initial 14 day period after booking, all monies already paid will be forfeited.
      11. Any absence or cancellations should be notified in writing in advance by email.
      12. Refunds will not be given to those absent from sessions. Phone calls, text messages, instant messages or social network posts are not considered by The Red Carpet Academy to be acceptable methods of notification.
      13. We reserve the right to refuse entry to anybody arriving late to a session without advanced notice. Refunds will not be given in these circumstances.
      14. We reserve the right to change course dates and venues at any time and endeavour to provide as much notice as possible to all attendees
      15. Due to availability you are will be unable to choose your coach, presenter or celebrity expert, however we will endeavour to match you with the best coach to suit or subject to availability.
      16. We do not accept responsibility for any accidental injury or loss or damage to personal property whilst training with The Red Carpet Academy or attending any of our events.
      17. We do not accept any responsibility to any allergic reactions to food or beverages provided.
      18. Recordings of your One Day training or Two Day Bootcamp are available providing you bring your own USB stick or hard-drive on the day subject to a fee for this service. Should you wish to purchase a USB stick from us on the day there is also an additional charge.
      19. Recordings of all One Day training and Two Day Bootcamp training are available subject to an additional fee whether requested on the day or after your training has been completed. The delivery time is usually within 10-14 days unless stated otherwise.
      20. All recordings of our 12 month Gold Training Program clients are included in the price of your training
      21. Copies of all professional photography taken by The Red Carpet Academy at all events are subject to a fee
      22. Headshot images, including retouching are usually emailed within 14 days
      23. Any further professional editing or retouching of images required are subject to an additional fee per image
      24. Please allow up to 28 days for Showreels to be professionally edited.
      25. Physical CD and DVD copies of Showreels and demos are available at an extra cost.
      26. Please note that The Red Carpet Academy will not hold on to any filmed footage or master copies of any Showreels or recordings after a 3 month period.
      27. The Red Carpet Academy may use our professional judgement to decide how all Showreels are filmed, edited and produced. Clients are unable to be involved in the showreel creation process, although suggestions may be submitted.
      28. Amendments to Showreels requested by the customer are subject to an amendment fee. This includes, but is not limited to removal or addition of special effects, titles, transition effects, background or the adjustment of any lighting or sound.
      29. Amendment or admin fees are payable in advance via Paypal invoice or bank transfer.
      30. Attendance on any workshop, course or a client of The Speakers Academy does not guarantee any participant with an offer of any speaking engagement, freelance work, employment, interview or screen test.
      31. The Red Carpet Academy reserve the right to take legal action against any persons who are deemed to be impersonating, abusing or exploiting our brand or services.
      32. The facilitators, staff and freelancers of The Red Carpet Academy or those of its contractors or other third party suppliers have the right to work in an environment which is free from any form of harassment, intimidation or abuse whether actual or threatened, physical or verbal. We have a zero tolerance policy to any abuse of said employees; and trainees and clients are reminded that any such conduct constitutes as unacceptable behaviour. This may result in disciplinary action which may, in turn, lead to your suspension or dismissal from all training at The Red Carpet Academy. Extreme cases will be immediately notified to the police and please note that security is always on the property to safeguard the facilitators, presenters and attendees.
      33. Any attendees under the influence of drugs or alcohol will not be permitted to take part in sessions and will be refused entry. Refunds will not be given under these circumstances.
      34. We are committed to promoting equality of opportunity for all clients and staff to ensure that no–one is discriminated against on the grounds of race, colour, religion, sex, marital status, disability, age, social position or sexual orientation.
      35. We operate a no–smoking policy which is prohibited in our buildings.
      36. Trainees and Clients are expected to contribute to the maintenance of a suitable physical learning environment by treating all buildings and property with due care and respect.
      37. Please observe the date and time of the workshop in your welcome email. Regrettably, we cannot accommodate people who “forget” or arrive on the wrong date, and refunds cannot be given under these circumstances. Spaces are very limited.
      38. We kindly ask all clients to check an online Map for details on the exact location of the course venue before the day of the event. We are unavailable on the day to provide directions. Please ensure you arrive at the correct venue at the correct time.
      39. Please arrive around 15 minutes early for the workshop, in case of traffic / bad weather etc. Regrettably, we are unable to allow extreme latecomers in to the session as this is disruptive and unfair on other attendees. Google Maps or Sat Navigation usually display traffic alerts, and gov.ukoffer up-to-date travel alerts.
      40. Customers are advised not to wear green if participating in any workshops, due to technical reasons. Narrow stripes and checks should also be avoided. Block colours of full black and/or white should also be avoided where possible.
      41. Many of our events offer complimentary refreshments such as tea, coffee, water or snacks during the workshop date/s, however these are subject to availability and not necessarily included within the cost of your training.
      42. No alcohol will be served to anyone under the age of 18 years old.
      43. Should you have any special dietary or medical requirements please bring these along with you.
      44. Please remember to bring along to your workshop any medicines you may need such as asthma inhalers, insulin, anti-histamine, Epi-pen etc. Whilst The Red Carpet Academy will take the required measures to assist in an unfortunate event, we will accept liability for attendees who do not bring any required medication they may need throughout the training.
      45. Clients are requested to assist in ensuring that all litter is placed in bins provided in order to maintain a litter free, safe and healthy working environment.
      46. All users of our facilities share a responsibility for safety and therefore there is a need for all attendees to take personal responsibility for the safety and health of themselves and others. To observe safe standards of behaviour, dress, protective clothing and footwear as required. To familiarise themselves with the safety requirements of their course or venue. Not to interfere with equipment or materials provided to promote safety and health.
      47. The Red Carpet Academy takes its responsibilities under the Data Protection regulations seriously and respects the privacy of its clients and staff.  We adopt such measures as we deem reasonable, from time to time, to ensure that all data is processed in accordance with the regulations.
      48. Clients grant to the company a non–exclusive, royalty–free, irrevocable license in respect of any intellectual property rights created by all trainees and clients during all filming or photography at The Red Carpet Academy workshops for the purposes of educational and promotional use, including websites and other online media, academic publications, social media, exhibition catalogues, posters, leaflets and prospectuses, including the right to sub–license images for educational and promotional use.
      49. All Clients must agree to fully indemnify The Red Carpet Academy and its affiliates, freelancers and employees against any loss, liability, claim, demand, damage, and expense (including reasonable legal fees) arising from or in connection with any training course, workshop, location filming, showreel production or other work.
      50. These Terms and Conditions shall be governed by and construed in accordance with English law and the English courts shall have exclusive jurisdiction for hearing any dispute arising under this agreement.General enquiries and correspondence should be emailed to hello@theredcarpetacademy.org